Survey
results Below
are the results from our Spring 2007, Fall 2006, Spring 2006, Fall 2005, Spring 2005, Fall 2004, Spring
2004, Fall 2003, Spring
2003, Fall 2002, Spring 2002
and Fall 2001 member surveys. Very little change is
seen from survey to survey. Most were from cards filled out by our members
who received them in membership drives. Others came from our on-line
listener survey. The great majority of cards appear to be from members.
Voters ranked formats from 1 (lowest value) to 5 (highest value), and
ranked individual program as either a "favorite" or not.
There
are some cautions to keep in mind when dealing with surveys such as these:
-
Such
surveys are self-selecting. In other words, it is not a random sampling
of general listener attitudes. Only those people highly motivated
-- whether positively or negatively -- take the time to fill it out.
So it may reflect views of one extreme or the other rather than a
broad consensus.
-
Sample
size may be a factor. While the average response is very good, and
a significant portion of our members, it is only a small portion of
our overall audience of approximately 50,000 people. And because it
is mostly filled out by members, it represents the views of those
who listen the most to WMUB.
-
Surveys
are by their nature self-reflecting. Imagine that a radio station
that plays only Estonian polka music. Any survey of its listeners
would find that the great majority of them like Estonian polka music
(otherwise, why would they listen to it?). So surveys may simply reflect
satisfaction with the existing schedule no matter what the schedule
is, and does not tell you if that is the best schedule.
-
Surveys
are by their nature backward-looking. They reflect the audience that
has been listening, and the schedule as it has been, in the recent
past. They do not suggest what services may be even more useful to,
or appreciated by, future audiences.
Nevertheless,
surveys are a very useful aid to help us determine member preferences.
Trends can often reveal when a program is gaining popularity or when it
is declining. They can be helpful in determining the best placement for
a syndicated program that is successful on other stations but perhaps
is in the wrong place on our schedule. And they are a very tangible connection
with listeners whom we otherwise might not meet in person. When used with
Arbitron audience samples, fundraising data and other forms of listener
feedback, surveys can indeed be very helpful.
Below
are 3 charts each for
Spring 2007: Overall listener preference
by format; changes in format
ratings since 1997; and favorite
programs
Fall 2006: Overall listener preference
by format; changes in format
ratings since 1997; and favorite
programs
Spring 2006: Overall listener preference
by format; changes in format
ratings since 1997; and favorite
programs
Fall
2005 : Overall listener preference
by format; changes in format
ratings since 1997; and favorite
programs
Spring
2005 : Overall listener preference
by format; changes in format
ratings since 1997; and favorite
programs
Fall
2004: Overall listener preference
by format; changes in format
ratings since 1997; and favorite
programs
Spring
2004: Overall
listener preference by format; changes
in format ratings since 1997; and favorite
programs
Fall
2003 : Overall listener preference by format;
changes in format ratings since 1997;
and favorite programs
Spring
2003 : Overall listener preference
by format; changes in format
ratings since 1997; and favorite
programs
Fall
2002 : Overall listener preference by format;
changes in format ratings since 1997;
and favorite programs
Spring
2002 : Overall listener preference by format;
changes in format ratings since 1997;
and favorite programs
Fall
2001: Overall listener preference by format;
changes in format ratings since 1997;
and favorite programs.




































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